Observability

Warning

Project Neo is currently in Technical Preview. Features described in this section may change before general availability.

Project Neo runs its AI features on the V1 runtime of the Squirro GenAI service. The GenAI service provides the AI features for both Squirro and Project Neo, and it does so through two agent runtimes. The V0 runtime powers the AI features in Squirro, and the newer V1 runtime powers Project Neo.

The GenAI service produces OpenTelemetry telemetry, and that telemetry covers both runtimes.

Turning on telemetry, what the GenAI service captures, how sensitive data is handled, and how to connect to an observability platform are the same for Project Neo as for the rest of the platform. For those instructions, see the Observability and Telemetry and Connecting to an Observability Platform pages.

Metrics for the V1 Runtime

The GenAI service defines metric instruments that are specific to the V1 runtime, covering language model token usage, agent runs, and agent execution durations. These metrics are recorded for Project Neo agent activity.

These metric instruments are not exported over OTLP. Plan dashboards and alerts for Project Neo around traces and logs, as described on the Observability and Telemetry page.