Engagement Map Widget

Engagement Map Widget#

The Engagement Map widget visualizes relationships between people. It does this by creating an aggregation from two different labels in an index.

A typical usage example of this is to run the widget against indexed call notes which have a label of internal vs. external contact names.

For example, by default the Salesforce Sales Cloud Connector will index call notes with the labels Owner and Who.name - representing the internal creator of the call report and the contact name respectively.

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